Terms of Service

These Terms of Service govern access to and use of the Rise Outlet website, registered under CNPJ No. 18.400.320/0001-02.

By accessing or using this website, the user declares that they have read and agree to these Terms of Service. If they do not agree with any of its provisions, we recommend that they do not use the website.

Rise Outlet may update these Terms whenever necessary. We recommend checking this page periodically for any changes.


1. Use of the Website

The user must use the website exclusively for lawful purposes, in compliance with Brazilian law and the rights of third parties.

The following are prohibited:

  • Using the website for unlawful activities;
  • Attempting to access areas, systems, or information without authorization;
  • Interfering with the operation of the platform;
  • Transmitting or making available illegal or harmful content;
  • Using the website in a manner that may cause harm to Rise Outlet, its customers, or third parties;
  • Using information obtained on the website in a manner contrary to applicable law.

2. Products and Information

Rise Outlet provides information on its website about the products it sells, including descriptions, features, images, prices, payment terms, and availability.

Information provided on the website may be updated, corrected, or changed whenever necessary.

Prices, availability, commercial terms, and other information may change without prior notice, subject to the rights afforded to consumers under applicable law.

Order confirmation is subject to product availability and payment approval.


3. Purchases and Payments

To make a purchase, the customer must provide accurate, complete, and up-to-date information.

Payments may be processed by specialized payment service providers, in accordance with the terms presented during the purchase process.

Rise Outlet may conduct any necessary checks to ensure transaction security and prevent fraudulent activity.

In certain situations, an order may be subject to additional verification procedures before it is confirmed.


4. Delivery and Customer Service

Orders will be processed in accordance with the terms presented at the time of purchase.

Delivery times and terms may vary depending on the product, destination address, carrier, and shipping method selected.

Customers may contact Rise Outlet through the customer service channels provided on the website for information about orders, deliveries, exchanges, returns, or other purchase-related matters.


5. Website Content

Texts, photographs, images, graphic elements, layout, visual identity, corporate materials, and other content specifically developed by Rise Outlet form part of the platform’s own content and are protected by applicable law.

Unauthorized reproduction, copying, distribution, or commercial use of Rise Outlet’s own content is prohibited.

Any third-party materials used on the website remain subject to the rights and terms of their respective owners.


6. Intellectual Property

Rise Outlet’s visual identity, layout, corporate texts, graphic materials, and content are protected by Brazilian intellectual property law.

Use of this content for purposes other than those permitted on this website requires authorization from the relevant rights holder.

Rise Outlet respects third parties’ intellectual property rights and does not authorize the improper use of protected content.


7. Information Provided by Users

When making a purchase, registering, or interacting with the website, the user may provide information required to process orders and payments, issue tax documents, arrange delivery, provide customer service, and fulfill legal obligations.

The user is responsible for the accuracy and updating of the information they provide while using the website.

Personal data will be processed in accordance with Rise Outlet’s Privacy Policy and applicable law, including the Brazilian General Data Protection Law (LGPD).

Data may be used, when necessary, for:

  • Order processing;
  • Payment processing;
  • Issuing tax documents;
  • Logistics and delivery;
  • Customer service;
  • Fraud prevention;
  • Compliance with legal and regulatory obligations.

8. Links to Third-Party Websites

The website may include links or references to third-party pages and services.

Rise Outlet does not control the content, policies, or practices of these external websites and is not responsible for information, products, or services provided by third parties.

The inclusion of external links does not necessarily constitute a recommendation or endorsement of the content or service provided by the third party.


9. Website Operation

Rise Outlet strives to keep the website available and up to date; however, interruptions may occur due to maintenance, updates, technical issues, connection failures, or circumstances beyond the company’s control.

Rise Outlet may make changes, updates, improvements, or adjustments to the platform whenever necessary.

Some features may be temporarily unavailable during maintenance or update procedures.


10. Errors and Inaccurate Information

Despite efforts to keep information up to date, the website may occasionally contain typographical errors, outdated information, technical issues, or inconsistencies.

Rise Outlet may correct errors, update information, and make necessary adjustments whenever they are identified.

Where applicable, the rights afforded to consumers under Brazilian law will be respected.


11. Limitation of Liability

Rise Outlet takes reasonable measures to ensure the proper operation of the website but does not guarantee that the platform will remain continuously available or free of technical failures.

The company will not be responsible for interruptions resulting from external factors, including connection failures, unavailability of third-party services, infrastructure issues, maintenance, or circumstances beyond its control.


12. Changes to the Terms

Rise Outlet may change or update these Terms of Service whenever necessary to reflect changes in the law, the services offered, or the operation of the platform.

The latest version will be available on this page.

Continued use of the website after any changes constitutes the user’s acknowledgment of the updated version of the Terms.


13. Governing Law

These Terms of Service are governed by the laws of the Federative Republic of Brazil.

The relationship between Rise Outlet and its customers will be subject to applicable Brazilian law, including, where relevant, the Consumer Protection Code, the Brazilian Internet Civil Framework, and the Brazilian General Data Protection Law (LGPD).

Any disputes will be handled in accordance with Brazilian law and before the competent court, subject to the rights afforded to consumers.


14. Company Information

Rise Outlet
CNPJ: 18.400.320/0001-02
Customer service email: riseoutletbr@gmail.com