Shipping & Delivery Policy
Rise Outlet arranges deliveries through logistics partners. Shipping options, charges and availability depend on the delivery destination and are shown at checkout.
Product Origin and Delivery Estimates
We offer selected domestic and imported products shipped through distribution centres and logistics partners. The policy previously stated an estimated delivery time of 7–12 business days after payment confirmation and order processing. Actual delivery estimates may vary by destination and the information presented at checkout.
Customs checks, high shipping demand, strikes, severe weather and carrier issues may cause delays.
Order Processing
After payment confirmation, orders are prepared and checked for dispatch. Processing may take up to five business days. Tracking information is sent by email once available.
Tracking and Delivery
Use the tracking details sent to your email to follow your parcel. Delivery is handled by our shipping partners, subject to local carrier schedules and conditions.
Delivery Issues
Delays may occur due to an absent recipient, an incomplete or incorrect address, delivery restrictions, strikes, severe weather or customs inspections. Our team may contact you by email if an issue is identified.
Taxes and Charges
Applicable taxes and additional charges, if any, depend on the destination and the information presented at checkout. Customs or government charges may apply where required by law.
Important Information
Customers must provide accurate shipping information. If a parcel is returned because of an incorrect address or failed delivery, additional reshipping charges may apply.
Contact
Rise Outlet
Email: Riseoutletbr@gmail.com
CNPJ: 18.400.320/0001-02
